We,as individuals, work very well but we fail miserably when we work together in a formal group. Why? Individuals make the Nation but they work in
the form of formal organisations. How we make new associations and organisations
determines our success as a Nation.
Human elements are involved in making of the office environment of formal organisations, not just the balanced equation of work and pay. Understanding of these elements will result in good output, efficiency and hence transparency in an organisation. The relentless frustration of repeated work and the fear of invigilation will be eliminated by the efficient functioning of the office. Smooth functioning can come only if there is increased training (in working together) and if there is better communication amongst the contract workers and the superior officers. If harmonious relationships are encouraged, the drudgery of the work load at the office will be reduced greatly.
Human elements are involved in making of the office environment of formal organisations, not just the balanced equation of work and pay. Understanding of these elements will result in good output, efficiency and hence transparency in an organisation. The relentless frustration of repeated work and the fear of invigilation will be eliminated by the efficient functioning of the office. Smooth functioning can come only if there is increased training (in working together) and if there is better communication amongst the contract workers and the superior officers. If harmonious relationships are encouraged, the drudgery of the work load at the office will be reduced greatly.
Firstly, increased
use of computers will lead to a near perfect efficiency. Technology up gradation--Office
procedures(office automation) is urgently needed.Once automated computers will remove gaps in the coordinated efficiency of
office work. As there are several varied roles and lack of consensus in correct behavior among office personnel;there should be reduced verbal instructions and increased formal communication using emails/computers;this will result in better working environments. Formal industrial relation related codes must be incorporated for the proper functioning of an organisation. Organisational/office environment must comprise
of new redefined roles as per latest modified policies. Changes in employment policies,
coupled with improvement of sub-ordinate and super-ordinate relationships will
make a far better office. Motivating the worker to perform well -- goal-setting and positive appraisals can improve the quality of work, and not verbal threats/abuses. Threats must be completely abolished.
Secondly, longevity of an efficient office/organisation depends
on its stead-fast dedicated workers.
For an organisation to last through time its workers will have to be treated
well. It may be done through pay revisions or other incentives. Unjust dismissals or
use of rough language or threats exercised by persons with power cannot
motivate humble workers. Workers need dignity as well as proper pay for working
efficiently. Unless there is optimum level of social justice in workplace,
employees will resign and move on to other organisations. So a balance has to
be struck in meeting out sense of justice at work place and a higher level of morale has to be established. Consensus between authority and egalitarian democracy of the office has to be evolved.And new office relations must
be re-defined to make a favourable workforce at the organisation/office.
Thirdly, inequality rules our minds, and our obsession with hierarchy causes much
tension. We always see each other standing in an imaginary "status staircase"; "I am superior so I won't work with him" attitude stops us from working together.In an average organisation there is multicultural environment and persons
of varied backgrounds/classes are working together. There is much discrimination
in behaviour patterns amongst the superiors with power and the workers (without power). Bias in formal roles blocks efficient functioning. Lack
of consensus between social gains of ordinary workers individual gain of superior
officers reveals great deal of inequality of statuses. This non-egalitarian mindset leads to a terribly frustrating organisational
environment. Lack of environment of cooperation in joint work amongst the office
staff causes much friction in formal office relations and hence inefficiency.
The peasant culture of the past era is reflected clearly in our formal organisations. Land lords had ruled supreme in the previous centuries, over riding the rights of the
worker/labourer/landless farmer. Now ‘neo-zamindari mentality’ emerges as inequality in
human relations become pronounced in formal organisation. Unfair labour practises must be discarded (no threats,no shouting, no negative remarks,no verbal abuses). And mutually agreeable conditions of
employment will have to be evolved and established. Criticising and humiliating remarks should be forbidden.Only when we learn to work on organisations with an egalitarian mindset,we could successfully attain goals cooperatively together. Only when we work well, we would truly arrive in the post-industrial era.Till then we would be held back from progressing and will be lagging behind other nations.We must work cooperatively and become successful as an organisation and and as a nation.
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